eTrack - User Guide
Welcome to eTrack, the free case tracking service which allows you to track case activity in Civil Supreme and Local Civil Courts as well as Criminal cases in Local and Superior Courts in 13 counties. Email updates can be sent to one or more email addresses any time changes are made in the courts' case management systems, and you can also receive email reminders of pending appearances.

Creating your eTrack account

  To create your eTrack account, simply click on the eTrack link on the left-side menu in WebCivil Supreme, WebCivil Local or WebCrims. This will bring you to the Login menu, where you should click on Register. In the Account Creation screen enter your First Name, Last Name and Attorney Registration Number (this is optional - you do not need to be an attorney to create an account) then select a User Name (note: if the User Name you select has already been taken you will be prompted to enter a different name). Now enter your email address (for verification you need to enter this twice) and press Submit - an email will be sent to that address asking you to confirm your registration. When you click on the link in the email you will be taken to the Account Completion screen where you will be asked to choose a Password.

Passwords must be a minimum 7 characters in length. A valid password is composed of at least one (1) character from at least two (2) of the following four (4) categories:

Upper-Case Letters
Lower-Case Letters
Numbers
The Following Special Characters: . _ ' " @ $ ( ) ; , # - & ?

  You will also be asked to select a Challenge Question in case you ever forget your password and need to reset it. Now hit Submit to complete the registration process and you will be taken to the Account Maintenance screen.

Getting Started

  The Account Maintenance screen is where you are taken when you first complete the registration process, and every time you log in to your eTrack account. This screen contains the following options:
 
My Cases
 
Case Maintenance
- Lists all the cases you are tracking to enable you to modify the notification options you have chosen or remove cases you no longer wish to track .
 
View my Cases
- Lets you view and print a list of the cases which you are tracking.
 
View my Calendar
- Produce a list of your cases in Calendar format.
 
Supreme Court Cases
 
Add an existing Civil Supreme Court Case
- Takes you to WebCivil Supreme where you can search for and select individual Civil Supreme Court cases.
 
Add a Pre-RJI Civil Supreme Court Case
- Manually add Civil Supreme Court cases for which a Request for Judicial Intervention (RJI) has not yet been filed.
 
Add All Civil Supreme Court cases for an Attorney/Firm
- Add all the Active cases for a particular Attorney/Firm in just four easy steps. Enables you to easily verify that you are tracking all of your Active cases.
 
Resources
 
eTrack User Guide
- Takes you to this User Guide.
 
eTrack FAQ
- Answers to frequently asked questions about eTrack.
 
Contact Us
- An email link to the eCourts Administrator for any questions or comments you might have about eTrack.
 
Add All Cases for an Attorney/Firm
- Add all the Active cases for a particular Attorney/Firm in just four easy steps. Enables you to easily verify that you are tracking all of your Active cases.
 
My Account
 
Change my Password
- Allows you to select a new password.
 
Change my Challenge Question
- Lets you choose a new challenge question.
 
Update my Email Settings
- Here you can add or delete email addresses associated with your account and set defaults for Case Updates and Appearance Reminders for each of your email addresses.
 
Local Civil Court Cases
 
Add an existing Local Civil Court Case
- Takes you to WebCivil Local where you can search for and select individual Civil Supreme Court cases.
 
Add All Local Civil Court Cases for an Attorney/Firm
- Add all the Active cases for a particular Attorney/Firm in just four easy steps. Enables you to easily verify that you are tracking all of your Active cases.
 
Logout
 
Logout
- Closes your eTrack session.
 
Criminal Court Cases
 
Add an active Criminal Court Case
- Takes you to WebCrims where you can search for and select individual Criminal Court cases.

Adding Civil Court Cases (WebCivil Supreme and WebCivil Local)

  To add all of the Active cases for a particular Attorney/Firm click on the Add All Cases for an Attorney/Firm link in the eTrack Account Maintenance menu. Select whether you wish to search for cases in Civil Supreme Court or local Civil Court (NOTE: this option is not applicable to WebCrims), then enter the Attorney/Firm name and click on the Search button. Select the Attorney/Firm name(s) from the list in the following screen, then press Next. A list of all currently Active cases for that Attorney/Firm will be displayed. Note that if you are already tracking a particular case this will be noted by the word eTracked. Select those cases which you want to add (by default the Add Case? box is checked - simply uncheck any you do not wish to add) and click on Next. The selected cases will be displayed, together with the email options for receiving Case Updates and Appearance Reminders, described in detail below. When you have made your selections click on the Add Case(s) button to complete the process.

NOTE: If you wish to add cases which have been marked as Disposed by the court you may do so individually - this is described below.

We strongly recommend that you use this feature periodically to ensure that you are tracking all of your cases in eTrack.

To add individual cases to eTrack simply use any of the Search features in WebCivil Supreme or WebCivil Local (Index Search, Party Search, Attorney/Firm Search or Justice Search) or one of the two Calendar functions (Court Calendars or Attorney/Firm Calendars). When adding a case from a Search, simply click on the hyperlinked Index Number in the Search Results to launch the Case Detail screen. If you are adding a case from a Calendar, click on the hyperlinked caption for the case to open the Case Detail screen. Then click on the Add to eTrack button on the screen to launch the Track a Case window.

Note: if you choose to add a case which is marked as Disposed by the Court you may not receive email notifications unless the court adds subsequent appearances to the calendar.

Here you can make selections - to receive Case Updates whenever the case is updated by the court staff and/or receive an email reminder either 1, 7, 15 or 30 days before each future appearance (you may choose one or both options). You can also add one or more additional email addresses to receive notifications (this is discussed in detail below - see Adding Email Addresses). Once you have made your selection(s) press Add Case. Now if you select eTrack to go to the Account Maintenance screen and choose Case maintenance you will see the case you just added listed. Included in the display is a column headed Receive Case Updates? - if this is set to Yes you will be notified whenever the court staff updates the case record. The last column, Receive Appearance Reminders? tells you if you have requested to be reminded of future appearances, and how many days prior these reminders will be sent. The next appearance date is also listed. To change your selections for either the Updates or Reminders click on the hyperlinked value to return to the Track a Case screen.

Note that if you have added additional email addresses to any of your cases these will also be displayed in the Case maintenance screen.

Click here for a tutorial on adding cases.

Although WebCivil Supreme only displays cases for which a Request for Judicial Intervention (RJI) has been filed, you can manually add recently filed Supreme Court cases to your eTrack account and commence receiving notifications when an RJI is filed. Simply click on the "Add a Pre-RJI Case" link and enter the County, Index Number, Year of Filing and the Plaintiff and Defendant names.

Note: you will not receive any email updates from eTrack unless and until an RJI is filed.

A Request for Judicial Intervention is not required in Local Civil Court.

Adding Criminal Court Cases (WebCrims)

  To add a case from a search, first choose one of the search options listed (Case Identifier or Defendant) to locate your case. Once you've done that, click on hyperlinked Case # and in the Case Detail - Summary screen click on the Add Case to eTrack button. Follow the directions in the Track a Case screen, then just click on the Add Case button. If you are adding cases from a calendar, first generate your calendar (either a Court Calendar or Attorney/Firm Calendar). You must use the HTML Output Selection option for this. For the case(s) you are interested in, click on the hyperlinked Case # - the Case Detail screen will open in a new window. Proceed as described above.

Deleting Cases

  To delete cases which you no longer wish to track go to Case Maintenance, where you have two options.

To review and remove cases which have been marked as Disposed by the court click on the Display Disposed Cases For Removal button. All cases which have been marked as Disposed will be displayed. They will automatically be flagged for removal, but you can deselect any individual case(s) which you wish to continue to track (for example, those with post-disposition activity). Then click on Remove Selected Cases.

To remove cases regardless of their Case Status click on the box in the Remove Case? column adjacent to the case(s) you wish to remove, then click on Remove Selected Cases.

Viewing your cases

  Clicking on the View my cases link will display a list of your cases in the same format as the Search Results screen, grouped by WebCivil Supreme, WebCivil Local and WebCrims. The information displayed includes County/Court, Index Number, Case Status, Plaintiff, Plaintiff Firm, Defendant Firm, Appearance Date (next or last), Justice and Part and a link to any Motions or Decisions. Criminal cases display Court, Case Number, Defendant, Appearance Date and Judge / Part. You may choose to sort your cases by County/Court (the default), Index Number, Plaintiff, Defendant or Appearance Date and also select whether to view the output in HTML or PDF format.

Viewing your Calendar

  To see all of your cases in calendar format simply click on View my calendar. All of your cases will be displayed in a day-by-day format. Active cases without a calendared appearance date and pre-RJI cases (Civil Supreme court only) will be listed at the end of the calendar.

If you are tracking a combination of Civil Supreme Court, Local Civil and Criminal cases you have the option of viewing these separately or by selecting View all my cases in one combined calendar.

Adding Email Addresses

  If you wish to have email Updates and / or Reminders sent to additional email addresses you may do this from either the Track a Case or Manage Email Accounts screens. From Case maintenance click on the values in either Receive Case Updates? or Receive Appearance Reminders? to return to the Track a Case screen. Then press the Add Email Address button - enter the address in the box and press Submit (note that you can add as many email addresses as you wish, but each must be entered separately). An email will be sent to that address and the recipient must confirm the address before any emails will be sent to that particular address. Alternatively, go to Update my email settings and click the Add Email Address button in the Manage Email Account screen - repeat the process as described previously.

Now if you go back to the Account Maintenance window and choose Update my email settings you will see the additional address(es) displayed in the Manage Email Accounts screen. Note that the new address(es) will be marked as Unconfirmed until the recipient clicks on the link in the email that was sent to complete the confirmation process. You can delete an Unconfirmed email address at any time, but please note that you must always have at least one Confirmed address associated with your account.

Deleting Email Addresses

  To delete one or more email addresses from your eTrack account select Update my email settings in the Account Maintenance window. In the Manage Email Accounts screen you will see all the email addresses associated with your account, and next to each a check box which will enable you to delete the address.

Note: One address will be flagged as your Primary email address (this is usually the address you entered when you first signed up). You cannot delete your Primary address - if you wish to remove the address currently flagged as Primary you need to designate another address as Primary. To do so simply check the Primary button adjacent to the address (if you only have one email address in your account you will first need to add another - see Adding Email Addresses above). Only a confirmed email address can be designated as your Primary address.

Replacing an Email Address

  To replace an email address in your eTrack account - and continue to track the cases associated with that address - select Update my email settings in the Account Maintenance window. In the Manage Email Accounts screen you will see all the email addresses associated with your account, and next to each a check box which will enable you to replace the address. Simply check the Replace box adjacent to the address you are replacing then press Replace Email Address. Enter the replacement address in the new window which will open then click on Submit. An email will be sent to that address. You must follow the instructions in that email to confirm your new address and complete the process. When the new email address is confirmed all cases and settings associated with the old address will be transferred to the new one.

Setting Defaults for Case Updates and Appearance Reminders

  To set defaults for each of the email addresses on your account first click on Update my Email Settings. You will see each of your addresses displayed, and next to each are check boxes labeled Receive Case Updates? and Receive Appearance Reminders? Use these to set defaults for all new cases you add (you may change the settings for individual cases if you wish by clicking on Case Maintenance then making any changes to the case(s) in question).

Changing your Password

  You can change your password at any time by clicking on Change my password. In the Change Password screen simply enter your current password, then enter a new password (you need to enter this twice) - please note that you cannot use a password which has been used previously. Click on submit to complete the change password process.

If you forget your Password

  If you forget your password click on the Forgotten password link on the login screen. You will need to enter either your Primary email address or your User Name. When you press Submit an email is sent to your Primary email address. This email contains a link - click on that and you will be taken to the Forgotten Password screen. Enter the answer to your Challenge Question, then enter a new password (you need to enter this twice) - please note that you cannot re-use a password which has been used previously. Click on Submit, and your password will be reset.

Note: if you are unable to remember the answer to your Challenge Question you will be unable to reset your password yourself - please click here for assistance.

To change your Challenge Question

  If you wish to change your Challenge Question (used in the event you forget your password) click on the Change my challenge question link from the Account Maintenance screen. In the Change Challenge Question screen select a category of question from the list, then enter your response (we recommend that you keep this answer short so it is easier to remember). Click on Submit to complete the change challenge question process.