New York State Unified Court System
Criminal History Record Search - Direct Access

User Guide

If you don't find the answer you are looking for on this page, Contact Us.

Table of Contents

  1. Overview
  2. Account Types
  3. Direct Access Login
  4. Public Account Creation
  5. Welcome Page
  6. Receipts/Job Status: View Requests
  7. Search Request: Quantity
  8. Search Request: Entry
  9. Search Request: Verification
  10. Make a Payment: Choosing Payment Method
  11. Make a Payment: Background Search
  12. Make a Payment: eCheck (ACH) Payment
  13. Make a Payment: Verify eCheck (ACH) Payment
  14. Make a Payment: Credit/Debit Card Payment
  15. Make a Payment: Verify Credit/Debit Card Payment
  16. CHRS Job Number
  17. OCA Contacts: Customer Inquiries
  18. CHRS Results: Customer Inquiries
  19. CHRS Web Page

Overview

The NYS Office of Court Administration's Criminal History Record Search (CHRS) - Direct Access online application allows users to conduct the initial phase of the search process by data entering individual(s) Full Name and DOB. Background checks for companies are also possible. The search mechanism is based on finding an exact match of both the Name and DOB. Any variation of the Name and DOB residing in the database is not considered a match and will not be part of the report. The payment process is handled by JP Morgan Chase (Chase) and includes a convenience fee which is not part of the cost of the search.
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Account Types

The Criminal History Search online application supports two types of accounts, Public Accounts and Corporate Accounts.

The Public Account allows immediate access for a Criminal History Record Search. A search can be done for up to 5 names at a time and paid for with a credit or debit card. Results will be returned to one email address.

A Corporate Account must be approved by a OCA CHRS Administrator. A Corporate Account search can be done for up to 50 names and paid for using either a checking account (ACH), or a debit or credit card. Results can be returned to multiple email addresses. Contact the CHRS Unit at (212) 428-2916 to establish a Corporate Account.
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Direct Access Login

This page displays the Direct Access Message Board which is used to inform customers of office closings, interrupted service, and special notices.

This page also provides links to the CHRS FAQs, Direct Access User Guide, and Contact Us.

A Public user can create an account if they do not have one, or an established Public User or a Corporate User can Log In using their User ID and Password.

Clicking the Log In button will display the CHRS Welcome Page. Here you can start the search process or view previous CHRS receipts.

If you have problems accessing the online application, contact the CHRS Administration Unit at (212) 428-2916.
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Public Account Creation

Click the Create Public Account button.

The Create Account: Setup Account page will display. Choose a User ID and enter a password for your account. Additional information will be required as well as an email address where you would like the results returned. When you have provided all of the required information click the Next button.

A Create Account: Verify Account page will display. If you need to make corrections click the Previous button and make your corrections. If everything is correct click the Create Account button.

You will go directly to the page to enter your search request information. In order to complete your search request you will need a credit or debit card to pay for your search.

You can use this same account anytime you want to enter another search request. On the Log In page just enter you User ID and Password.
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Welcome Page

The Welcome Page displays your Direct Access account information. Please review and contact us if it needs to be updated.

This page gives you the option of starting the search process by clicking the Search Now link or look up previous receipts by clicking the View Receipts link.
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Receipts/Job Status: View Requests

This feature allows checking the status of current search requests and the viewing and printing of past CHRS receipts and results for the past six months.
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Search Request: Quantity

This page requires you to enter the number of searches you intend to submit with a maximum of 50 searches per request.

Click Next to continue.
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Search Request: Entry

The Search Entry page is used to enter the required information necessary to conduct a New York Statewide search. The search mechanism is based on locating an exact match of both the Name and DOB. Consequently, the accuracy of the electronic search process is dependent on the Name and DOB as it resides in the database and whether it matches the same search criteria as entered by the user. Any variation of the Name and DOB residing in the database is not considered a match and will not be part of the report.

The following is a break down of the required fields when submitting a search.
  1. Last Name:
    Required information. Enter the individual's complete last name. The accuracy of the search is not affected if the individual's name contains more characters than is allowed in the field.
    • Hyphenated Surnames: Names entered with a hyphen will return the following variations: with a hyphen as entered (e.g., Garcia-Rivera), with a space (e.g., Garcia Rivera), and names together (e.g., GarciaRivera.)
    • Surnames with Apostrophe: Names entered with an apostrophe will return the following variations: with an apostrophe as entered (e.g., O'Donahue), with a space (e.g., O Donahue), and surname intact (e.g., ODonahue.)
  2. First Name:
    Required information. Enter the individual's complete first name. The field requires a minimum of one character. The accuracy of the search is not affected if the individual's name contains more characters than is allowed in the field.
  3. Middle Initial:
    Not used as part of the search process.
  4. Suffix:
    Name entered with a suffix (eg., Jr., Sr., III) will return the following variations - with a suffix as entered (e.g., John Smith Jr.) and without a suffix (e.g., John Smith.)
  5. Date of Birth:
    Required information. Enter the Date of Birth using the specified format: mm/dd/yyyy or mmddyyyy or use calendar icon.
  6. Company Name:
    Enter the name of the company leaving remaining search fields blank. If the company name is long, enter as many characters in the field as possible.
  7. Next:
    Before you click Next, we recommend you review the name(s) you entered for accuracy. A message will prompt when you click Next reminding you to re-check the search information. Otherwise, you are taken to the Verification page.
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Search Request: Verification

The Verification page displays the following information:

  1. Charge Information:
    Displays number of searches, cost per search, and total cost of your request (minus Pay Connexion convenience fee).
  2. Search Information:
    Displays the search information as entered by customer.
  3. Please Review:
    Reminder to check search information entered.
  4. Verification:
    You are required to check this box acknowledging OCA's policy regarding CHRS credit and refunds prior to submitting your request.
  5. Next:
    You leave the OCA CHRS site and proceed to the Chase payment process - Pay Connexion.
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Make a Payment: Choosing a Payment Method

Pay Connexion Security Features:

Chase's Pay Connexion uses leading security measures when protecting users' credit card data. User information is both encrypted and transmitted over encrypted channels, regardless of the selected transportation method. Passwords are stored in a one-way hash. Sensitive credit card information, such as credit card number and expiration date, is encrypted using the triple data encryption standard (DES) algorithm. Strict access control and physical security safeguards are implemented at both the primary and backup data centers to maintain a controlled, limited access environment for the areas supporting our payment solutions.

To prevent unauthorized user access, Chase employs security measures to either the system or the data (compliance with PCI-DSS, CISP, SDP, etc.). Chase's systems employ antivirus technology to protect integrity of both the NYS Office of Court Administration's data.

This page, in addition to showing the cost of the search and related Job Number, provides the various payment methods for the NY Statewide search.
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Make a Payment: Background Search

Payment Information:
Contains the CHRS job number related to your current search request.

Payment Details:
Lists the amount due to NYS CHRS for the search.

Payment Method:
  1. Saved Account
    If you previously submitted a request and saved your account information, clicking the down arrow at the end of the field displays the nickname you labeled the account. Choosing the same account name in the drop down list will avoid entering your account information again.
  2. New Account
    This section provides an option of paying via a checking (ACH) or credit/debit account.
    • eCheck (ACH): eCheck will permit you to enter your checking or savings account information on the next screen. The amount shown will be deducted from your account.
      Banks and Financial Institutions may have ACH Blocks or Filters to avoid unauthorized access to your account. If so, provide them with Origination Numbers (IDs numbers which identify and authorize Chase to complete the transaction) shown in the ACH Origination Numbers link on the Direct Access page.
    • Credit/Debit Card: On this screen if you choose credit/debit card to pay for your search you will be asked to enter your card number.
Click Continue for the next screen, or Cancel to end the transaction. If you choose to cancel, your search will not be completed.
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Make a Payment: eCheck (ACH) Payment

The top of this page will show you the payment due to NYS CHRS for the search you have requested via the job number shown. Note that the payment date will be the current date.

If you chose the eCheck method of payment, you are now required to enter the following information:
  • Routing Number:
    This 9 digit number identifies your bank. It appears as the first 9 digits at the bottom of your check.
  • Account Number:
    This number follows the routing number on your check.
  • Account Type:
    Indicate if this is your checking or savings account.
  • Account Category:
    Indicate if this account is a consumer or business account.
Saving this account option allows you to save your account information, provide a Nickname, and have it displayed in the "Saved Account" field. The next time you conduct a search you can select your preference (on Chase's first page) by name avoiding re-entry of same account information.

Choose Continue to go to the next page or Cancel to void the search request and payment. Please note that convenience fees will be added to your payment.
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Make a Payment: Verify eCheck (ACH) Payment

This page allows you to review the payment and account information in addition to the calculated convenience fee collected by Chase before confirming the process.

If you want an email confirmation from Chase, check the box. The confirmation is e-mailed to the address shown above.

Enter User ID:
You are required to enter your Direct Access User ID and check off the Terms and Conditions acceptance box.

Cancel Box:
Click to void and cancel the search request and payment.

Confirm Box:
Click to process payment and start search. When Confirm is clicked it prompts a Chase Pay Connexion payment receipt which you can view and print.

Clicking Confirm verifies the payment, initiates the search process, and generates the OCA/ CHRS receipt which you can print for your files.
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Make a Payment: Credit/Debit Card Payment

The top of this page will show you the payment due to NYS CHRS for the search you have requested via the job number shown. Note that the payment date will be the current date.

If you chose to Credit/Debit Card method of payment you are now required to enter the following information:
  • Cardholder Name:
    Enter the name as it appears on your credit card.
  • Expiration Date:
    Enter the month and year your card will expire.
  • Saving this account:
    Option allows you to save your account information, provide a Nickname, and have it displayed in the "Saved Account" field. The next time you conduct a search you can select your preference on Chase's first page by name avoiding re-entry of same account information.
  • Card Billing Address:
    Displays information from your CHRS account (Profile Address). Please check Use Profile Address as Billing Address to confirm the address is the same as your credit card billing statement. If you prefer a different billing address, choose Use New Billing Address Entered Below
Choose Continue to go to the next page or Cancel to void the search request and payment. Please note that convenience fees will be added to your payment.
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Make a Payment: Verify Credit/Debit Card Payment

This page allows you to review the payment information in addition to the calculated convenience fee collected by Chase before confirming the payment process.

If you like an email sent to you confirming the payment process, check off box. The confirmation is e-mailed to the address shown above.

3 Digit Code: You are required to enter the 3 digit code number.

Click Cancel to void the search request and payment.

Clicking Confirm verifies the payment, initiates the search process, and generates the OCA/ CHRS receipt which you can print for your files.
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CHRS Job Number

The CHRS Job Number, which is provided on both the Pay Connexion and CHRS receipt, is a unique identifier which is specific to the date and time of your request. Please have this available when you inquire about the status of your search request to OCA's CHRS unit.
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OCA Contacts: Customer Inquiries Links in this section open in a new window

Any questions regarding the data generated on the CHRS Report should be directed to OCA's CHRS Unit via our email address CHRS@courts.state.ny.us or call us at (212) 428-2943. Any questions regarding your bank account or payment, should be directed to John Landers via his e-mail address, jlanders@courts.state.ny.us, or call him at (212) 428-2623.
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CHRS Results: Customer Inquiries Links in this section open in a new window

Any questions regarding the data generated on the CHRS Report should be directed to OCA's CHRS Unit via our email address CHRS@courts.state.ny.us or call us at (212) 428-2943. The OCA's CHRS Statewide search is an "electronic" search of the NYS Courts criminal disposition database. The data is as complete as reported by the courts of criminal jurisdiction. Contacting the court due to incomplete data reported on the CHRS report may result in additional fees imposed by the court for services rendered (e.g., searching courts records, faxing, mailing, copying of court documents, etc.).
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CHRS Web Page Links in this section open in a new window

The CHRS web page was initially design to provide general information about OCAís Criminal History Record Search program. However, the website has been updated to provide pertinent and helpful information regarding all aspects (e.g., court contact information, Town/Village courts reporting to OCA, Court Holiday Schedule, NYS Consolidated Laws, etc.) of the CHRS process.
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Criminal History Record Search - Direct Access